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All in one

Everything your club needs, without the hassle

SmashBook brings together bookings, payments, members and customer service. Your customers only use WhatsApp; your team, the dashboard.

Everything your club needs, without the hassle

  • AI assistant on your WhatsApp

    Each club connects its own number. The assistant replies instantly with your hours, courts, prices and rules.

    • Checks availability, books and cancels
    • Answers questions from your knowledge base
    • Tone, name and forbidden topics your way
    • Hands the conversation to your team when needed
  • No double bookings

    Court-by-day schedule, bookings from the dashboard or WhatsApp, and holds that expire by themselves if nobody pays.

    • Durations and hours per court
    • Closures and maintenance blocks
    • Configurable cancellation policy
  • Payments with Stripe and Bizum

    Customers pay by card, Apple Pay, Google Pay or Bizum from the link the assistant sends. The money goes straight to the club's account.

    • Pay at the club, optional or required
    • Automatic confirmation on WhatsApp
    • Full or partial refunds in one click
  • Real-time dashboard

    Today's occupancy, revenue, the status of every court and WhatsApp conversations on one screen, on mobile too.

    • Metrics and revenue by payment method
    • WhatsApp inbox with “take over”
    • Roles: owner, admin and staff
  • Members and member prices

    Create membership types with their fee and discount. The assistant recognises each member by phone and applies their price.

    • Prices by membership type and time slot
    • Customer profiles with history
    • Block problematic customers
  • Import and export

    Bring your players from Excel or CSV in minutes and download your data whenever you want.

    • Template in Spanish and English
    • Duplicate detection
    • Export to CSV and Excel
  • School and recurring bookings

    Classes, academy and fixed weekly slots without creating every booking by hand.

    • Weekly series with exceptions
    • Colours by booking type
    • Cancel one session or the whole series
  • Club set-up in 5 minutes

    A step-by-step wizard for courts, hours, prices, amenities and rules. You can change everything later.

    • Club address with Google Places
    • Sensible defaults
    • Invite your team with a link
  • Spanish and English

    The dashboard and the assistant work in Spanish and English. The assistant replies in each customer's language.

    • Bilingual dashboard
    • Currency and dates by language
    • Great for tourist areas

WhatsApp

AI assistant on your WhatsApp

Each club connects its own number. The assistant replies instantly with your hours, courts, prices and rules.

Customers pay by card, Apple Pay, Google Pay or Bizum from the link the assistant sends. The money goes straight to the club's account.

Sample conversation with a club's assistant: «Hi, do you have a court tomorrow at 7 pm for an hour and a half?» — «Hi Marta! Tomorrow at 7 pm Padel 2 and Padel 4 are free. As a member it's €14.40 (instead of €18). Shall I book one for you?» — «Padel 2, please» — «I'm holding Padel 2 for 30 minutes. Pay here to confirm it (card or Bizum):» — «✅ Payment received: Padel 2 on 04/10 at 19:00 (14.40 EUR). Your booking is confirmed!»

How it works

Up and running in an afternoon

  1. 1

    Sign up your club

    Courts, hours, prices and rules with the set-up wizard. About 5 minutes.

  2. 2

    Connect WhatsApp and Stripe

    Your WhatsApp Business number and, if you want online payments, your Stripe account with Bizum.

  3. 3

    Customers book by themselves

    The assistant works 24/7 and your team sees everything in the dashboard, taking over whenever needed.

The dashboard

Your club at a glance

Designed mobile-first: your team runs the day from the front desk or from the court.

Dashboard booking grid: courts in columns, bookings, school and classes for a day
Bookings: the whole day at a glance, court by court
Dashboard WhatsApp inbox: conversations with the assistant, tools used, payment received and handover to the team
WhatsApp: the assistant books and takes payments; your team takes over whenever it wants

Real dashboard screenshots with demo data (Spanish interface)

Ready for your club to take bookings by itself?

Sign up your club in 5 minutes or ask us for a demo with your courts and prices.

Features | SmashBook